CyberMed CRM is a Customer Relationship and Experience Management System customized for the Healthcare industry.
It is an advanced Customer Relationship Management Solution based on Open Source SugarCRM® Community Edition with customizations & enhancements to meet needs & workflows of Hospitals.
CyberMed CRM covers Advanced Case Management, Sales Force Automation, Marketing Automation, Customer Feedback and Portal, Ad Hoc Queries & Management Dashboards & Reports.
CyberMed CRM integrates with Hospital Information Systems, Electronic Medical Records, Call Center and PABX software, Emails & SMS Gateways , eShops and Social Media to provide a seamless 360° view of customer interactions across all channels.
At present, CyberMed Solutions is working on open source solutions with major Healthcare providers in Malaysia, with a special focus on enhancing their operations for the fast growing Medical Tourism Market.
Please Contact Us for more information.